At Crown Hair Studio, we value your time and ours. To minimise missed appointments and ensure availability for all our clients, we have a cancellation policy in place for selected services.

Please review the terms below before booking your appointment.

Cancellations & No-Shows

• Late Cancellations: Cancellations made less than 24 hours before your scheduled appointment are considered late cancellations.

• No-Shows & Late Cancellations: A cancellation fee of 50% of the booked service price may be applied to no-shows or late cancellations. If a deposit has been paid, it will be forfeited. Where no deposit has been collected, the cancellation fee may be added to your next visit.

• Late Arrivals: Arriving late may result in your appointment being shortened or cancelled. If we are unable to accommodate you, this may be treated as a no-show.

Free Consultations & Skin Patch Tests

Our colour consultations and skin patch tests are completely free of charge. However, valid card details are required to secure your appointment.

• Attended Appointments: No charge will be made when you attend your consultation.

• Late Cancellations: A £20 cancellation fee will be charged if you cancel or reschedule with less than 24 hours' notice.

• No-Shows: A £20 fee will be charged if you fail to attend your scheduled consultation without prior notice.

By booking a consultation, you agree to these terms and authorise Crown Hair Studio to charge the £20 fee to your card if the cancellation policy is breached.

Rescheduling Your Appointment

If you need to cancel or reschedule, please contact the studio at least 24 hours before your appointment. Our team will do its best to accommodate your preferred time.

Payment & Cancellation Fees

Cancellation fees only apply when the terms of this policy are breached.

If you attend your appointment on time or cancel with at least 24 hours' notice, no cancellation fee will apply.

For completed paid services, the remaining balance is payable at the end of your appointment.

We appreciate your understanding and cooperation. These measures help us manage our appointments fairly and continue providing a reliable service to all our clients.

Crown Hair Studio
Chorlton, Manchester